Terms of service

Terms of Service

Last Updated: May 21, 2026

Welcome to Cold Wash (“Cold Wash,” “we,” “our,” or “us”). By accessing or purchasing from acoldwash.com, you agree to the following Terms of Service (“Terms”).

Please read these Terms carefully before using the website.

1. General Use

By using this website, you confirm that:

  • You are at least 18 years old or using the site with parental permission

  • You will not use our products or website for unlawful purposes

  • You will not misuse or interfere with the functionality or security of the website

We reserve the right to refuse service, cancel orders, or limit access to the site at our discretion.

2. Product Information

Cold Wash specializes in:

  • Vintage apparel

  • Archive sportswear

  • Secondhand garments

  • Deadstock and collectible items

Due to the nature of vintage and pre-owned products:

  • Items may show signs of age, wear, fading, distressing, cracking, or minor imperfections

  • Measurements may vary from modern sizing standards

  • Colors may appear differently depending on screen settings and lighting

We do our best to accurately photograph and describe all items.

All items are sold as-is.

3. Sizing Disclaimer

Vintage sizing varies significantly by era, manufacturer, and country of origin.

Customers are responsible for reviewing all listed measurements before purchasing. Cold Wash is not responsible for sizing or fit issues.

4. Vintage Garment Disclaimer

Due to the age and collectible nature of vintage garments, Cold Wash does not guarantee future durability, lifespan, or wearability of any item.

Natural aging, fabric deterioration, cracking, fading, or material weakening may occur over time.

Purchasing vintage items acknowledges acceptance of these risks.

5. Authenticity

Items are sourced and represented in good faith based on our experience, research, and sourcing practices.

Unless explicitly stated otherwise, Cold Wash does not provide third-party authentication certificates or guarantees.

6. Pricing & Availability

All prices are listed in USD.

We reserve the right to:

  • Change pricing at any time

  • Correct pricing errors

  • Cancel orders

  • Limit quantities available for purchase

Because many items are one-of-one vintage pieces, availability may change quickly.

7. Orders & Payment

By placing an order, you agree that:

  • Payment information provided is accurate and authorized

  • You are legally permitted to use the payment method submitted

  • Fraudulent activity or suspicious orders may be canceled without notice

Cold Wash reserves the right to refuse or cancel any order at our discretion.

8. Shipping

Shipping times are estimates and are not guaranteed.

Cold Wash is not responsible for:

  • Carrier delays

  • Lost, stolen, or delayed packages after carrier acceptance

  • Incorrect shipping addresses provided by customers

  • Customs delays or import fees on international shipments

Customers are responsible for any applicable duties, taxes, or import fees.

9. Returns & Refunds

Due to the limited and vintage nature of our inventory, all sales are final unless otherwise stated.

We do not accept returns or exchanges for:

  • Sizing issues

  • Buyer’s remorse

  • Minor wear or imperfections disclosed in listings

  • Delays caused by shipping carriers

If an item arrives significantly different from its description, customers must contact us within 72 hours of delivery.

10. Chargebacks & Fraud

Fraudulent chargebacks, false delivery claims, or abuse of payment protection systems may be reported to payment processors, shipping carriers, and appropriate authorities.

Cold Wash reserves the right to dispute fraudulent claims using shipment tracking, delivery confirmation, customer communication records, and order documentation.

11. Intellectual Property

All content on acoldwash.com, including:

  • Branding

  • Logos

  • Photography

  • Graphics

  • Product descriptions

  • Creative assets

is the property of Cold Wash and may not be copied, reproduced, or used without written permission.

12. Limitation of Liability

Cold Wash shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Website use

  • Product purchases

  • Shipping issues

  • Third-party services

Our maximum liability shall not exceed the amount paid for the purchased product.

13. Privacy

Use of this website is also governed by our Privacy Policy.

14. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of California, United States.

15. Changes to Terms

Cold Wash reserves the right to modify or update these Terms at any time without prior notice.

Continued use of the website constitutes acceptance of any updated Terms.

16. Contact

For questions regarding these Terms, please contact:

Cold Wash
support@acoldwash.com
acoldwash.com